Troubleshooting | WApp Marketing

What to do if the number session is offline or not working

Best practices to solve session instability issues caused by misconfiguration or number performance issues

What to do if your number gets disconnected

Learn what causes your number to get disconnected and how to solve it

How to proceed if your number is banned

Learn how to resume operations using a new number when your previous number was banned

Best practices to avoid getting banned on WhatsApp

All you need to know about WhatsApp ban and how to avoid it

WhatsApp Product Catalog: Setup & Troubleshooting

Learn how to set up and manage your WhatsApp product catalog, fix common permission issues, and manage Commerce settings

Solve common issues with WABA number connection

Learn how to address and solve common troubles when connecting a number to the WhatsApp Business API

Guide to WhatsApp API Error Codes

Complete reference of Meta WhatsApp Cloud API error codes with descriptions, solutions, and links to official documentation

WhatsApp Business API Troubleshooting

Learn how to solve common issues when operating a WhatsApp Business API number

What to do if messages are stuck in the queue

Learn the common causes that may keep your messages in the queue for longer than expected

What to do if the QR image doesn't appear

A quick an easy fix to generate a new QR code

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WhatsApp Business API

Troubleshooting